Monthly Archives July 2014

Can you describe exactly what is in the FAAC seal kit?

Rob wants to know about the FAAC seal kits, Can you describe exactly what is in the seal kit? Also, do you ship to the UK?

Answer: In the 400 seal kit part #2167, we include all seals and gasket required to perform most of the 400 repairs. There is one valve part #4404095 which was introduced on the newer 400 which does not come in the 2167 seal kit since it’s not always needed and is comparatively expensive ($12.75) when compared to the rest of the parts in the kit. And yes we are able to mail this part to the UK for you.

Have questions regarding our products? Our technical sales and support team is standing by if needed, just give us a call at 1-800-730-8382 or contact us by e-mail as we are eager to assist you for all your access control equipment needs...

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How do I program a new remote to open a gate?

Rick would like to know: How do I program a new remote to open gate?

Answer: Well Rick, it is as simple as pressing the “Learn” button on your receiver and within 30 seconds pressing the desired button on your transmitter. That marries the two together and they should work even after a prolonged power failure.

Have questions regarding our products? Our technical sales and support team is standing by if needed, just give us a call at 1-800-730-8382 or contact us by e-mail as we are eager to assist you for all your access control equipment needs. Find the access control product you’re looking for today.

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I just purchased a 2013 Mercedes Benz, how do I program my gate to work with the Homelink in my vehicle?

Bill is asked: I just purchased a 2013 Mercedes Benz, how do I program my gate to work with the Homelink in my vehicle?

Answer: This is a two-step operation… First we need to program the receivers frequency to the vehicle, this is done by powering up the accessories in your vehicle without starting it up, then press and hold the “Homelink” button you wish to program until it begins to blink, without releasing it now put your 971LM 4-6 inches away from the Homelink and press the transmitters button until the Homelink’s blinking rate speeds up. Once that happens just release both buttons and press the Homelink’s button for 1-2 seconds and release.

Step two is the actual programming of the gate receiver… press the “ADD” button on your Star450, within 30 seconds press the Homelink bu...

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Which replacement remote openers work for an Apollo 1500 electric gate operator?

Amie has asked the following question: I am looking for two replacement remote openers for an Apollo 1500 electric gate.

Answer: Hi Amie, Apollo has the 320N transmitters which are $26.50 and will work seamlessly with your system.

Have questions regarding our products? Our technical sales and support team is standing by if needed, just give us a call at 1-800-730-8382 or contact us by e-mail as we are eager to assist you for all your access control equipment needs. Find the access control product you’re looking for today.

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My Apollo solar gate opener does not operate all the time what could be the problem?

Now John in South Carolina wants to know about his gate: I have an Apollo solar gate opener, which is approx. 6 years old. It will not operate all the time using the remotes and/or my device in the car.  However, it will open / close using the button on the control box.  When it opens / closes it is slower than usual.  It has a 12 volt Interstate Deep Cycle Marine battery and when it is sunny the gate will open and close perfectly with the remotes.  In cloudy, dark times I have to use the control panel button.

Answer: Hello John, it appears as if your battery is not quite holding a charge, at least not enough to activate the remote receivers relays to trigger your operators… quickest solution would be to purchase a new battery, however take your battery into any PepBoys or NAPA Auto pa...

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