Terms of service

PROFESSIONAL INSTALLATION REQUIRED DISCLAIMER:

All products offered on the Site and purchased by you, including but not limited to the gate operators, accessories and access control equipment, must be installed by an experienced and qualified technical personnel. Under no circumstances shall the Company be responsible for any personal or property damage sustained by you due to installation of any products and/or equipment. Any warranty, if any, does not cover any damages caused by installation or improper use. You expressly agree to indemnify and hold us and the product manufacturer harmless from any and all claims, demands, losses, liabilities and expense (including attorneys' fees) arising out of or in connection with the installation of any products and/or equipment purchased by you from us.

In the event you would like recommendations for authorized dealers in your area, please reach out to us, and we can assist you with identifying a professional installer.

 

PRICING:

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and All Security Equipment reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, All Security Equipment will issue a refund to your credit card account or method of payment received in the amount of the charge.

 

TAX DISCLAIMER:

You shall be responsible for the payment of any city, state or federal taxes, fees or charges which are imposed upon the purchase of products and/or equipment via an internet website such as the Site.

With respect to drop shipments, certain states in the United States require the payment of sales tax. In the event your order contains items that must be drop shipped from the manufacturer, another retailer, a supplier or a wholesaler, state sales tax may be incurred, and one of the Company's team members will contact you and inform you of any additional sales tax amount that may need to be collected prior to shipping and delivery.

The brands that are most affected by the drop shipping sales taxes include, without limitation, FAAC, Magnetic and Linear, particularly when items are being drop shipped to the following states: Florida, Ohio, California, Utah, Texas, West Virginia, New Mexico, Arizona, Illinois, Massachusetts and Louisiana.

 

DELIVERY AND FREIGHT MATTERS:

Delivery Date

Any delivery date stated in any purchase order, agreement or correspondence between you and the Company is the Company's best estimate and is based upon prompt receipt of all necessary information and payment from you. We make no guarantee of delivery by such date and shall have no liability or other obligation for failure to deliver on such date, regardless of cause, unless expressly stated otherwise. The Company shall have no liability or other obligation hereunder if our performance is delayed or prevented to any extent by any event beyond our control such as, but not limited to, any act of God, strike or work stoppage, fire, flood, accident, allocation or other controls of the Government authorities, shortage of transportation, fuel, material and labor, epidemics or lockdown orders.

Transfer of Risk

Delivery to you shall be F.O.B. our factory or warehouse. Title and risk to any product and/or equipment purchased from the Site will pass to you upon delivery to the carrier. This risk includes but is not limited to damage, loss or deterioration of the product and/or equipment from any cause whatsoever. Therefore, it is your sole responsibility to inspect ALL products and/or equipment for any freight damage or missing product/packages. In the event your purchased merchandise has been damaged in transit or you are missing the packages, do not accept the damaged goods, make note of the missing packages and contact us immediately. We reserve the right to request photographic evidence of any damaged and/or defective goods. Failure to inspect your products and/or equipment shall result in a loss of protection.

NOTE: CUSTOMERS OUTSIDE THE CONTINENTAL USA MUST CONTACT US FOR A FREIGHT QUOTE PRIOR TO MAKING A PURCHASE. CONTINENTAL USA SHIPPING PRICES DO NOT APPLY TO THE FLORIDA KEYS, PUERTO RICO, ALASKA, GUAM, CANADA & INTERNATIONAL ORDERS. Please call our customer service department for a freight quote.

International Shipping

Due to circumstances beyond our control, some international orders get stopped and delayed by the customs agency in your country. We cannot be responsible for any customs delay, customs restrictions, customs fees, tariffs, or other customs regulation that may apply in countries outside the United States. If you have any questions or concerns, we encourage you to speak with your customs office before making a purchase from us.

 

RETURN AND REFUND POLICY:

We want you to be completely satisfied with your purchase. If you are not satisfied with your in-stock purchase, we offer a full refund, minus shipping costs. To receive a full refund, you must email us at support@allsecurityequipment.com within thirty (30) days of receiving your purchase. The products and/or equipment must be in new and resalable condition, including all parts and the original packaging.

Please note that you are solely responsible for all return costs, including shipping fees and insurance charges. Once the return is approved, you have 15 days to return the product. Please ensure that all returned purchases are insured for an amount no less than the value of the products and/or equipment.

If the product is returned after the 15-day window, the return authorization will be canceled, and no refund will be issued.

Special order items are not returnable or refundable.

To initiate a return, please contact our Customer Service Department at support@allsecurityequipment.com or call us at 305 437 9757 ext 7007. Our team will provide you with a return merchandise authorization number, which should be written on the return packaging.

We reserve the right to deny a refund if the products and/or equipment are not returned in new and resalable condition, or if the return is not received within the specified time frame.

Thank you for choosing our products. Please do not hesitate to contact us if you have any questions or concerns.

RETURNS UNDER MANUFACTURER’S WARRANTY:

For manufacturer's warranty requests, we offer two options. Please note that these policies are set by the manufacturer and cannot be revised or exceptions made.

  • Option 1: Advanced Replacement
    If you need a replacement part urgently, you can choose to purchase a new part in advance. Once you return the defective part to the manufacturer and it is determined to be defective under warranty, we will credit your account with the full purchase price, excluding shipping. This ensures that the faulty part is returned and that proper troubleshooting steps are taken. Please note that this replacement order must be placed with our RMA department. If you place an order online on your own account, it will be considered a regular sale and not a warranty claim. All orders will be shipped using standard ground shipping, unless special freight is requested. Please be aware that no freight or shipping fee is refundable. You will be responsible for the return shipping of the defective product.
    Note : Chamberlain (LiftMaster) customers will be provided with a complimentary return label.
  • Option 2: Repair and Return
    If you are not in a rush and don't mind waiting for a replacement, you can choose to send the defective merchandise/part directly to the factory for repair with a unique RMA number. Once the manufacturer determines that the merchandise is defective under warranty, they will either repair or replace the unit. Please note that this option takes approximately three weeks after arrival for inspection and replacement to be shipped, depending on the manufacturer. You will be responsible for the return shipping of the defective product.
    Note : Chamberlain (LiftMaster) customers will be provided with a complimentary return label.

 

COPYRIGHT NOTICE:

All text, images and other material contained or displayed on any All Security Equipment (ASE) Internet Web site is proprietary to ASE and constitutes valuable intellectual property. No material from any part of any ASE site is authorized or intended by ASE to be downloaded, transmitted, broadcast, reproduced or in any other way used or otherwise disseminated in any form to any person or entity, except for personal reference. All unauthorized duplication or any other use of materials from any ASE website, including, but not limited to, eBay or other auctions, newsgroups, e-mail, your own Website, or in offers to resell ASE products using similar names or descriptions, shall constitute intentional infringement(s) of ASE intellectual property and shall further constitute a violation of our trademarks, copyrights, and other rights, including, but not limited to, rights of privacy. Without further notice we will prosecute to the fullest extent allowed by law.

 

IMAGE DISCLAIMER:

The photos on All Security Equipment's website are provided to assist you in choosing the right product. These photos are meant to be as accurate as possible, although sometimes they may be for illustration only and may not provide a perfect match to the actual product color or similar attributes. Colors and photo size may vary based upon your screen resolution and other computer settings. The photo may differ from the actual product due to reproduction limitations of the photograph and limitations of viewing photos at different resolutions, hue, brightness, contrast, and other screen variations. Photos may differ from the actual product.